Marketing Communications Analyst/Technical Writer

Job Description

Are you a business or technical writer with a flair for the creative? Do you constantly look for ways to lead change and improve the world around you? Do you enjoy communicating and telling captivating stories that can reach people and make a difference? This is your opportunity to take on a new role that will thrive on your motivation, writing skills, and innovation.

At TenFour we’re revolutionizing the IT industry by bringing to market an entirely new approach to the infrastructure technologies that power modern business. We challenge the status quo every day, building a better world for our customers and our employees, and we’re looking for a high energy marketing & technical writer to help us drive innovation through our Marketing activities. The ideal candidate will be a multi-discipline creative with well-refined writing abilities and a hunger for taking on new projects and ideas.

This position reports to the Sr. Director of Marketing and will focus primarily on written content, including technical documentation and proposals as well as blog posts and white papers. The Marketing team is very close-knit and enthusiastic; therefore, the successful applicant must be an excellent team-player, personable and a self-starter—hard-working and always ready to pitch in to help others. It will be necessary to manage multiple projects and conflicting deadlines in a very fast-paced environment. Domestic travel is occasional and may be required to support the event team and gather and process content for social media and online use.

We’re seeking someone that’s excited about helping TenFour capitalize on market opportunities and find our target audience with compelling and convincing content. You’ll be working alongside our team to write winning proposals, technical documentation, and attractive articles, and will occasionally be called upon to support other creative activities, including presentation design, website updates, email crafting, and more.

By helping create TenFour’s communications and being an integral part of the proposal process, this role directly impacts the overall success and direction of our organization. This role touches every part of the business and the successful applicant will have a keen appreciation of that responsibility. Our team’s work is non-routine, very complex, and involves the application of advanced business and marketing skills. The job’s challenging, but never dull, and takes place in an innovative IT organization at the forefront of industry innovation.

When you join TenFour you’ll be part of a uniquely collaborative organization comprised of highly intelligent and driven individuals who have a passion for building something new. You’ll have an opportunity to make a real impact on the organization and have fun while you’re doing it. We believe in challenging the status quote and doing things not just differently, but better. We’re a growth company looking for someone with new ideas and a passion to change the IT industry. Does that sound like you?

Job Responsibilities
  • Develop and support content and messages that communicate TenFour’s value proposition to the B2B markets we address, including Sales collateral, blog posts, white papers, and more.
  • Assist in the writing, organization and completion of official RFP documentation, and support our Sales organization through the creation of new materials tailored to their needs.
  • Write, coordinate and assemble cohesive proposals, including technical, contractual, and pricing content, and ensure timely submission via a strict schedule and priorities.
  • Adhere to and enforce brand identity systems—including TenFour’s typography, photography, colors, and more—to build brand awareness among prospects and customers.
  • Stay up-to-date on IT industry happenings and create new blog articles or marketing collateral that might help us capitalize on opportunities.
  • Seek out and present new possibilities for customer engagement, including advertising opportunities, digital experiences, and more.
  • Work with teams throughout the organization to define and develop internal and external communications to support new products and services, industry news, and market opportunities.
  • Note: Writing samples and a writing test will be required.
Job Skill Requirements
  • Outstanding communication and writing skills with a keen ability to translate complex technical information into intuitive content and materials.
  • A minimum of 1-3 years of professional, full-time Marketing experience.
  • Collaborative team player who’s open to feedback and able to maintain a sense of humor and positive attitude even under pressure.
  • Expert knowledge of the Microsoft Office suite of products, including Word, PowerPoint, and Excel.
  • Experience collecting information from a variety of sources to create a coherent singular document.
  • A flexible skillset capable of creative thinking, analytical problem solving, and solution designing.
  • Disciplined, detail-oriented, and self-motivated with strong project organization and planning abilities.
  • Superior time management skills, equipped to work in a fast-paced & changeable environment. 
  • Quick, adaptive learner with a passion for discovering new industry and marketing ideas.
  • Familiar with demand generation tactics and utilities (LinkedIn, AdWords, etc.), as well as social media best practices.
  • Ability to comfortably interface and develop strong working relationships with colleagues from across the company, including upper management.
  • Bachelor’s Degree or higher in English, Marketing, Communications or a related field; additional technical degrees and training are a plus.
  • Preferred: At least 1-2 years of experience within the IT industry.
  • Preferred: Experience creating demand generating, attention-grabbing blog posts, articles, and content.
  • Preferred: At least 2-3 years’ experience working with RFPs, proposals, or technical documents.
  • Preferred: Experience with graphic, video, web designing apps, including Adobe Creative Cloud.
  • Preferred: Knowledge of CRM platforms (Salesforce.com, for example).
What You Can Expect from Us
  • Freedom to innovate and grow – opportunities for advancement within the go-to-market team.
  • Opportunity to transform an industry and deliver an exceptional, future-focused customer experience.
  • A winning culture.  We believe that our culture has a powerful and direct impact on our success – and vice versa.  It directly aligns with our core values, is the glue that binds our organization together and the hardest thing for our competitors to copy.  We constantly challenge the status quo to continuously provide an exceptional customer experience.  Our industry-leading team consists of fearless innovators with diverse perspectives, skills, and experiences.  We promote a strong focus on learning and career advancement and believe in working and celebrating as a team.  We’re proud that as TenFour continues to succeed and evolve, so does our thriving culture. 
  • Attractive salary and benefits package including medical, dental and 401(k).

A Little More About What We Do

TenFour offers a unique IT Infrastructure consumption model and a carefully designed customer experience that is nothing short of exceptional. We design, deploy and manage global IT infrastructure as a utility for some of the most well-known brands in the world. We’re a growth company that’s on a fast track of success due to our innovative approach that’s getting IT leaders back to their own innovation. Our proprietary products have been developed to enable an IT infrastructure with unmatched strength, agility, reliability—and lowered Total Cost of Ownership (TCO). Now we’re looking for passionate, innovative team members who want to transform the industry with us.

Honorable. Fearless. Innovative.  Those are our values and we take them very seriously.  In fact, they’re written on our walls as a daily reminder of what we strive to achieve.  Do they sound like words that describe you, too?  If so, we need to talk.

What Do You Think?

It’s time to take your career to the next level.  If you’re ready to be part of an innovative team in a cutting-edge, professional environment, now’s your chance.  We’re waiting to hear from you.  Contact us at careers@tenfour.com and check us out at www.tenfour.com.