Customer Solutions Architect

Do you constantly look for ways to lead change and improve situations around you? Do you like to design and build network systems? Can you lead a multi-disciplined team of problem solvers? Do you find it rewarding to see others adopt solutions you have proposed? Do you like to see that your ideas were heard and turned into real changes? Then this is your opportunity to join a growing team that is going to change the IT industry for the better.

We are looking for dynamic, experienced information technology infrastructure engineers to lead our engineering solution selling motion. The CSA will design and implement complex enterprise technology infrastructure solutions, and also describe these and their business value propositions to corporate executives. The CSA works with sales, engineering and life-cycle support teams to both capture new business and to grow existing accounts through a credible, consultative relationship with clients. The right people for this role are comfortable discussing return on investment, business challenges and digital transformation in the context of TenFour’s solutions and offers. This is a fast-paced, challenging engineering position where no two days are alike. Ideal candidates have been in the IT industry for 15 years and have at least five years of pre-sales engineering experience.


  • Consult with “C” level clients, and develops solutions with clear business value and ROI.
  • Create customer enterprise IT infrastructure designs using the appropriate TenFour Reference Architecture.
  • Speak with authority and confidence on TenFour’s service offerings, design methodologies, delivery and life cycle management strategies.
  • Act as a pre-sales technology expert and trusted advisor to clients around the value of proposed solutions, and growing TenFour’s relationship with clients.
  • Function as a post-sales technological account owner, guiding the delivery of proposed solutions at all levels: from leading a team of other engineers to performing detailed design work and validation of configurations.
  • Act as a thought leader within TenFour, advising on future trends in their technical areas of expertise, and driving requirements for evolution of the Reference Architectures.
  • Guide and mentor less experienced engineers.


  • Seven years’ experience as the lead architect responsible for designing, implementing or managing one or more of these: Wide Area Networks, Local Area Networks, WIFI, Unified Communications and Collaboration systems and infrastructure, Network Security, Data Center infrastructure, Server systems.
  • Five years pre-sales engineering experience with enterprise customers.
  • In depth knowledge of one or more of the following disciplines: R&S, Security, Wireless, Unified Communications, or Virtualization.
  • Comfortable discussing and presenting complex technical subjects with audiences ranging from expert engineers to CxO.
  • Ability to work well independently, and under pressure.
  • Strong written and verbal communication skills.
  • Excellent organization, planning and time management skills, tuned to a fast-paced environment.
  • A bright, energetic, positive outlook and sense of humor.
  • College degree required, STEM fields preferred. Master’s degree in STEM fields or business desired.
  • Current, expert level technical certifications such as CCIE, VCDX, NCIE, MCSE highly valued.
  • Must have expert level skills in two of the following technology areas:
    • Wide Area Network (WAN)
    • Local Area Network (LAN)
    • WIFI, Indoor & Outdoor
    • Unified Communications and Collaboration (UCC)
    • Network Security
    • Information Technology Systems Security
    • Data Center Switching
    • Storage Area Network (SAN) and Storage Virtualization
    • Compute Virtualization
    • Internet of Things (IoT)
    • Retail Information Technology Solutions

This is What You Can Expect From Us

  • Freedom to innovate and be creative. Our team has diverse perspectives, skills, and experiences that improve our solutions.
  • Opportunity to transform an industry and deliver an exceptional, future-focused customer experience.
  • A winning culture. We believe that our culture has a powerful and direct impact on our success – and vice versa. It directly aligns with our core values, is the glue that binds our organization together and the hardest thing for our competitors to copy.
  • Thought leadership in the industry and with our customers—we set the pace for change.
  • A strong focus on learning and career advancement and believe in working and celebrating as a team. We are proud of our team’s work and success
  • We constantly challenge the status quo to provide an exceptional customer experience.
  • Attractive salary and benefits package including medical, dental and 401(k)

A Little More About What We Do

TenFour offers a unique IT Infrastructure consumption model and a carefully designed customer experience that is nothing short of exceptional. We design, deploy and manage global IT infrastructure as a utility for some of the most well-known brands in the world. We’re a growth company that’s on a fast track of success due to our innovative approach that’s getting IT leaders back to their own innovation. Our proprietary products have been developed to enable an IT infrastructure with unmatched strength, agility, reliability—and lowered Total Cost of Ownership (TCO). Now we’re looking for passionate, innovative team members who want to transform the industry with us.

Honorable. Fearless. Innovative. Those are our values and we take them very seriously. In fact, they’re written on our walls as a daily reminder of what we strive to achieve. Do they sound like words that describe you, too? If so, we need to talk.


It’s time to take your career to the next level. If you’re ready to be part of an innovative team in a cutting-edge, professional environment, now’s your chance. We’re waiting to hear from you. Contact for more information.