Wondering how you'll get there? It depends where you're starting. Don't worry – we have a path for you.

You have
existing hardware
but it is not
reference architecture compliant
Transitional Managed Services

We leave your existing infrastructure in place until it is depreciated. Then, we migrate it to our IT Infrastructure Utility.

You still own it, but we operate it for you.

You have
existing hardware
And it is
reference architecture compliant
TenFour

We transfer title, upgrade the infrastructure and move it into our IT Infrastructure Utility model. Your environment will be proactively refreshed – say goodbye to EoL.

We now own it and we operate it.

Your Hardware is
End-of-Life (EoL)
or your sites
are greenfield
TenFour

We replace your current infrastructure with our IT Infrastructure Utility according to phases defined in the Catalyst roadmap. Your environment will be proactively refreshed – say goodbye to EOL.

We install ours and we operate it.


"Enterprise success depends on innovations that transform industries….These applications and tools—once considered disruptive—are now the new normal. TenFour’s IT Infrastructure utility simplifies the IT procurement model. As a utility, TenFour owns the infrastructure and makes it work.”
William Fellows, Co-founder 451 Research

What do you do next?

You start with Catalyst, a study that quantifies the business value we will provide and charts a roadmap for migration.

Learn how Catalyst works

Catalyst

We conduct an independent study of the current state of your IT infrastructure and operations. We compare this with your future IT needs — captured during a series of business and technological workshops — and appropriate Reference Architecture.

We quantify the business value we will deliver. What is our TCO impact? What flexibility and agility can you expect? What operational benefits will we deliver? We want to make sure we are delivering value. If we find we can’t save you money or make a substantive impact, you get to keep the current state findings and analysis.

We create a roadmap tailored to you. Our roadmap gets you to improved cost of ownership, agility and reliability. We measure them to show progress on all three.

Customer Success and Lifecycle

At TenFour, we’re on a journey of Digital Transformation together. To ensure we deliver ongoing service with operational excellence and a differentiated and engaging customer experience, we assign each customer a Customer Success and Lifecycle Executive (CLE). Their mission is to serve as your advocate and strategic partner to ensure we:
  • Build relationships through one on one sessions and onsite visits
  • Create value through thought leadership seminars
  • Perform accountability checkpoint survey to identify areas of strength & improvement
  • Implement a continuous improvement program
  • Conduct regular operational & executive business reviews on account health and business value realization
  • Serve as a customer advocate and positive change agent
  • Listen, understand, and share the customer’s view for future product enhancements or new developments
  • Cultivate a team culture between our clients and TenFour

Our Customer Success Executives are Unique…

Industry recognized IT Executives, CIOs, CISOs, Global VPs

Understand the challenges of leading enterprise IT

Digital Transformation experience, particularly with Infrastructure

Proven change agents in their industry

Leaders committed to partnering with you at the strategic level to ensure value is realized through our services

  • ADDRESS
    360 Mt. Kemble Avenue
    Morristown, NJ 07960
  • PHONE
    +1 973 267 5236
  • EMAIL
    hello@tenfour.com