A revolutionary service calls for an extraordinary team.

Meet Our Leadership Team

Our entire TenFour team is made up of an honorable and fearless group of innovators who refuse to settle for good enough.

We’re encouraged to challenge the status quo and find a better way. This leadership team understands that we can accomplish greatness - especially when given the freedom to use our skills and surprise ourselves with boundless ideas.

Bruce Flitcroft

Chief Executive Officer
Meet Bruce

Bruce Flitcroft
Chief Executive Officer

Bruce is TenFour’s CEO and founder, but he’s not just a leader in the industry; he’s leading the way to redefining it. He has a vision that IT leaders should be focused on the data and applications that are making our world a better place.

In a time where business can often be over-complicated and inefficient, Bruce is forging forward with his vision of fearless innovation.

Some facts we bet you didn’t know about Bruce:
Three things Bruce believes…
  • Without a strong daily adherence to honor and courage, greatness is impossible. Fame is another matter entirely.
  • Humans naturally organize into families, companies and societies for the primary purpose to make the world better. This is the key to our evolution and why I have such an optimistic view of the future.
  • Monty Python and the Holy Grail is the funniest movie ever made.
His biggest pet peeve is…

Absolute conclusions derived from a singular perspective. It amounts to mental laziness.

If Bruce could have dinner with any three people, they’d be…

Genghis Khan, assuming I survive through dessert. Thomas Jefferson, to ask if we really understand what our founding fathers intended, and Richard Branson, just because he seems like he would be a lot of fun over dinner.

Mike Funk

Meet Mike

Mike Funk

As TenFour’s President, Mike drives the execution of our vision with his inspirational leadership style, unwavering honor, and extraordinary passion for innovation. Mike’s years working with AT&T, the US Senate and many start-ups have built a career focused on linking the worlds of technology and finance in order to create business models that drive organizational growth.

Some facts we bet you didn’t know about Mike:
His favorite part of coming to work every day…

What I'm doing now is what I wanted to do when I was in college - help small tech companies grow and thrive - combine financial and technology together to successfully grow businesses. That was my mission and I get to do that every day here. We're breaking the mold and changing an industry and I get to do that with people I like, trust and enjoy working with.

When he was a little kid, Mike wanted to be…

An astronomer - at age 14, I was the youngest key carrying operator at Sperry Observatory at Union County College.

Mike’s biggest fear…

After being defeated on the football field, Vince Lombardi once said “We didn’t lose the game. We just ran out of time.” My biggest fear is running out of time to accomplish all the things I want to accomplish in life.

Gary Finkel

Meet Gary

Gary Finkel

Gary is a founding principal in Alliant/TenFour. As our CFO, he manages all financial aspects of the organization with unwavering honor and integrity. Gary is committed to driving accuracy and simplicity in our billing process as a means to provide an exemplary customer experience.

Some facts we bet you didn’t know about Gary:
Gary’s hero is…

His grandfather. He didn’t speak any English when he came to America, worked hard to build a career and family and lived to 100 years old.

His first job was…

I pumped gas during the first gas crisis in the early 70s.

Gary’s proudest accomplishment…

My family.

Jay Brennan

VP, Administration and Compliance
Meet Jay

Jay Brennan
VP, Administration and Compliance

As an officer and founder of the company, Jay has always influenced and supported the demands of our growing organization. As TenFour’s Administration and Compliance Officer, Jay is responsible for managing our intellectual capital and knowledge management practices that enable efficient and effective governance of significant risks, and related opportunities, to our business.

Some facts we bet you didn’t know about Jay:
Jay’s hero is…

My dog, because everything is exciting, nothing is impossible and setbacks are momentary.

His proudest accomplishment is…

Starting this company.

The most fearless thing Jay’s ever done…

Sang on an opera stage with a full orchestra behind me in front of thousands of people.

Norma Cernadas

SVP, Product Management and Marketing
Meet Norma

Norma Cernadas
SVP, Product Management and Marketing

As our SVP of Product Management and Marketing, Norma leads the Product Management and Marketing teams in forging a path of innovation by way of new product roadmaps and launches, market strategy and brand strategy. She has a history of consulting with start-ups and large high tech organizations and has spent time with both Deloitte Consulting and AT&T. Now she directs her creative energy at ensuring TenFour stands apart in the market.

Some facts we bet you didn’t know about Norma:
If Norma could have dinner with any three people, they’d be…

Abraham Lincoln, to just absorb everything I can from this icon of honor and fearlessness — who also had an incredible sense of humor and storytelling ability. Leonardo Da Vinci, to see how his mind works, and Jerry Seinfeld, to talk about nothing.

If she could play with any tech toy, it’d be…

CNC-enabled lathe and milling machine because in a digital world, it’s nice to make something you can touch with your hands.

When Norma was a little kid, she wanted to be…

A fighter pilot. My passion for design and precise engineering started early.

Doug Place

SVP, Operations
Meet Doug

Doug Place
SVP, Operations Engineering

Doug Place is our Senior Vice President of Operations. Doug drives the strategic, innovative direction of our world-class, 24x7x365 US-based Global Network Operations Center (NOC) and Operations Engineering team. Doug dedicated 30 years of his career to Verizon, where he kept innovation at the forefront of everything he did. Now he’s driving innovation for TenFour’s customers.

Some facts we bet you didn’t know about Doug:
Doug believes…

TenFour is the most innovative company I have seen during my +30 years in the industry.

Doug’s proudest accomplishmen ist…

Bringing the first Public Network High Speed Switched Data (45 Mbs) trial to North America in 1989.

Doug’s vision for the future of IT infrastructure…

OSI layers 1-4 will become standard utilized offerings with the real opportunity in managing application efficiency across the network.

Phil Towle

SVP, Sales
Meet Phil

Phil Towle
SVP, Sales

As Senior Vice President of Sales at TenFour, Phil is a critical force in growing our business. He builds partnerships with customers to ensure we do the right thing for them at every turn. Phil invests the time to learn the business of each customer he works with so he can guide the Sales and Sales Operations teams to drive only the solutions that are effective for the long term. He spent most of his career leading teams at AT&T and now he’s leading the industry with TenFour.

Some facts we bet you didn’t know about Phil:
Phil believes…
  • That people really want to make a difference
  • That education is most important gift you can give anyone
He thinks the best invention was…

The thermos – how does it know to keep hot things hot and cold things cold?

If he had to go back in time, the era Phil would return to is…

No further back than yesterday, the future is where it’s at!

Jeff Melvin

VP, Business Development
Meet Jeff

Jeff Melvin
VP, Business Development

As VP Business Development, Jeff leads our team of Senior Industry Advisors as they work with IT leaders to demonstrate the value of utilitizing their IT infrastructure and joining the TenFour revolution! Jeff has a history of building repeatable, scalable, market strategies that grow organizations so it’s fitting that he’s charged with driving growth not only for TenFour, but for our customers.

Some facts about Jeff:
Jeff believes…

The rate of change in the next ten years will look like we have been standing still for the last ten years.

The most fearless thing he's ever done is…

Participate in a Marion to Bermuda sailboat race.

His role in the IT revolution that TenFour started is…

Helping new customers see their way to the future of IT!

Sonia Spicehandler

VP, Human Resourcecs
Meet Sonia

Sonia Spicehandler
VP, Human Resources

Sonia fearlessly leads our TenFour employees as VP Human Resources. She is committed to ensuring that our employees come first and creates a fearless and honor-driven environment that empowers our team. Sonia has a history of delivering innovative and pragmatic solutions to shape culture in technology and entrepreneurial environments, which makes her well-suited for success with TenFour. Through managing spectacular benefits, onboarding fresh talent, and a constant push for a modern office culture, Sonia leads our entire team to be happy, hardworking innovators!

Some facts about Sonia:
Her hero is…

My grandfather. He was a mechanical engineer and very special person.He was an innovator and embraced new technology - he lived to be 101 and purchased the latest camera, laptop, iPad, and cell phone!

The most fearless thing she's ever done is…

Zip lining in a Costa Rican rain forest.

If she had to go back in time, the era she's return to is…

The Roaring Twenties. There were so many inventions like the refrigerator and penicillin that we cannot live without today. Women’s dresses and accessories transformed and, most importantly, I would love to see Manhattan in the 20’s to see how it has transformed.

Matt Jonson

VP, Design Engineering
Meet Matt

Matt Jonson
VP, Design Engineering

As Vice President, Design Engineering, Matt leads TenFour’s team of engineers that design world class technology solutions for our customers. This includes building and supporting our Reference Architectures, as well as driving our Catalyst practice. As a former Captain of the US Air Force, Matt is no stranger to personifying TenFour’s values of honor, fearlessness and innovation.

Some facts about Matt:
His favorite part about coming to TenFour everyday is…

Seeing that I am making a difference.

When I was a kid I wanted to be…

A fireman. (My mom has a story that I wanted to be a garbage man, but I don’t entirely believe her!)

My hero is…

The soldiers that have died in service to our country.

Customer Success & Lifecycle

At TenFour, we’re transforming the IT Industry in order to make our customers as successful as possible in the Digital Age. Our Customer Success & Lifecycle Executives (CLE) are responsible for guiding customer through their own transformations by serving as advocates and strategic partners to our client executive teams. Our CLEs hold TenFour and its partners accountable for delivering the service levels, business results and customer experience promised.

Because we don't think there's ever a time to stop improving or holding ourselves accountable for doing what we say.

Jessica Carroll

VP, Service Lifecycle
Meet Jessica

Jessica Carroll
VP, Service Lifecycle

Jessica is a well-known and sought after speaker and thought leader in the technology industry. She is a Fellow at the Institute for Digital Transformation and a recipient of the Computer World Premier 100 IT Leader Award. Jessica is passionate about leading the industry into the Digital Age, which is exactly what she does here at TenFour.

Some facts we bet you didn’t know about Jessica:
Three things Jessica believes…
  • Change is energizing, even if uncomfortable
  • Disruption breeds new opportunities
  • Listening is an art
Her hero is…

My dad. He left behind a vibrant legacy of how strength is found in kindness, how sincerity is more valuable than possessions, and how putting others before yourself is an honor.

If Jessica had to go back in time, the era Jessica would return to is…

Medieval England, but not during the plague of the late 1300’s!

Dee Thompson

Customer Success & Lifecycle Executive
Meet Dee

Dee Thompson
Customer Success & Lifecycle Executive

In the course of his astounding career, Dee secured some of the most critical operations in the country; he understands security better than anyone. He received the Exceptional Civilian Service Award as Chief of the Infrastructure & Operations Division for Department of Counterintelligence Field Activity (CIFA). From there, Dee went on to become the Chief Information Security Officer for the U.S. Treasury, OIG. Prior to this, he managed a 20-year career in the Air Force.

Some facts we bet you didn’t know about Dee:
When Dee was a kid, he wanted to be…

A police officer. I was taught that the strong should protect the weak. As I grew up, I realized that the world was full of people unwilling to take on this responsibility; hence, a career in the military.

His proudest accomplishment is…

Yet to come. As of today, I would say my proudest accomplishment was on 9/12/2001 when my team and I walked back into the Pentagon, still on fire, to continue the National Military Command Center’s mission.

Dee’s role in the IT revolution that TenFour started…

To be the chief customer officer. Ensuring our clients understand the IT utility model and how it brings value to their business.

Joe Quinlan

Customer Success & Lifecycle Executive
Meet Joe

Joe Quinlan
Customer Success & Lifecycle Executive

Joe’s no stranger to leading IT transformation, so it made perfect sense when he joined the TenFour revolution. He has a history of global IT leadership and digital transformation with companies like NBCUniversal, KPMG & Pearson where his IT architecture and problem solving skills resulted in huge savings and process improvements. Now, as a TenFour Service Operations Executive, he’s delivering similar results for TenFour’s clients.

Some facts we bet you didn’t know about Joe:
Joe believes…
  1. My wife is always right (she was looking over my shoulder when I was writing on this!)
  2. Everyone should have the rights we enjoy in the United States of America.
When I was a little kid I wanted to be…

A rock star. We were at my family vacation home in Bethel, NY when Woodstock hit. It sparked a passion for music in me.

Joe’s role in the IT revolution TenFour started…

Creating a better future for our clients.

Board of Advisors

Being in the business of innovation means we’re coming up with new ideas all the time. These ideas are vetted with a select group of leading minds in their respective industries. They influence our understanding of the demands faced by business leaders in the Digital Age—and guide our transformation of the IT industry.

  • Chris Andrews

    CIO, Ogilvy CommonHealth Worldwide
  • Corrado Del Rosso

    Head Infrastructure Innovation and Strategic Capabilities Development, Sanofi
  • Linda McGuigan

    Principal, ltmconnect, LLC

  • Adam Noble

    SVP & CIO, GAF
  • Carl E. Ring, Jr.

    President, Eden Associates LLC
  • Mark Sander

    Head of IT, Teva Global Operations-Quality Operations, Teva Pharmaceuticals
    360 Mt. Kemble Avenue
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