Engineering Supervisor

We currently have openings for an Engineering Supervisor. This is an advanced, hands-on position which is part of our Operations Engineering team that is responsible for managing our 24x7x365 US-based Network Operations Center (NOC). At TenFour, no two days are alike. This role works on various projects managing other network engineers, while monitoring, managing and administrating network infrastructures in support of our IT Infrastructure Utility model.

We are a growth company, so this is your chance to join a team that is truly changing IT infrastructure. We believe in challenging the status quo and doing things not just differently, but better. We’re looking for someone with new ideas who is ready to help us change the industry. Does that sound like you?

Responsibilities

In this position, you will monitor the performance and status of client networks and systems. The Engineering Supervisor provides escalated technical support and serves as primary contact for clients’ network issues. You will utilize software and hardware tools to identify and diagnose problems and factors that affect network and system performance, as well as perform complex installations, configurations and troubleshooting. The Engineering Supervisor needs to identify technical problems, errors, and misconfigurations, then advise our clients of status updates and propose problem resolutions and recommendations for changes. This position oversees the technical personnel in the NOC to ensure responsiveness and adequate staffing levels to support client needs.

Skills

  • Passion for learning about new technologies
  • MS in Engineering, Telecommunication Networks or related fields
  • One year of experience working at a NOC environment providing network engineering, system integration, configuration, network administration, and troubleshooting support
  • Strong team player attitude
  • Strong organizational and time management skills

A Little More About What We Do

Honorable. Fearless. Innovative. Those are the characteristics TenFour values, and we take them very seriously. In fact, they’re written on our walls as a daily reminder of what we strive to achieve. Do they sound like words that describe you, too? If so, keep reading.

TenFour offers a unique IT Infrastructure consumption model and a carefully designed customer experience that is nothing short of exceptional. We design, deploy and manage global IT infrastructure as a utility for some of the most well-known brands in the world. We’re a growth company that’s on a fast track of success due to our innovative approach that’s getting IT leaders back to their own innovation. Our proprietary products have been developed to enable an IT infrastructure with unmatched strength, agility, reliability—and lowered Total Cost of Ownership (TCO). Now we’re looking for passionate, innovative team members who want to transform the industry with us.

PERKS
  • Freedom to innovate and be creative.
  • Opportunity to transform an industry and deliver an exceptional, future-focused customer experience
  • A winning culture. We believe that our culture has a powerful and direct impact on our success – and vice versa. It directly aligns with our core values, is the glue that binds our organization together and the hardest thing for our competitors to copy. We constantly challenge the status quo to continuously provide an exceptional customer experience. Our industry-leading team consists of fearless innovators with diverse perspectives, skills, and experiences. We promote a strong focus on learning and career advancement and believe in working and celebrating as a team. We’re proud that as TenFour continues to succeed and evolve, so does our thriving culture.
  • An in-house learning and development team to help shape, enhance, and grow your career
  • Attractive salary and benefits package including medical, dental and 401(k)

    APPLY FOR THIS JOB

    It’s time to take your career to the next level. If you’re ready to be part of an innovative team in a cutting-edge, professional environment, now’s your chance. We’re waiting to hear from you. Contact for more information.
    • ADDRESS
      360 Mt. Kemble Avenue
      Morristown, NJ 07960
    • PHONE
      +1 973 267 5236
    • EMAIL